Regular office hours are sometimes not enough to get the tasks done and a typical employee finds it difficult to squeeze in the time to take a break for lunch. Not to mention the long line that they will have to go through to order and pay at their favorite quick service restaurant. Well, you can say that this is now a thing of the past as more and more restaurants and quick food service establishments are acquiring the NCR Orderman System for food ordering and paying. Technology is changing the consumer experience while giving restaurateurs the opportunity to rethink how they can improve interaction with both their customers and employees.
Delicious, great tasting food alone is not a guarantee for the success of a restaurant business. You need to get in front and interact with customers and let NCR Orderman do the rest.
You need to have a plan for the major areas that will be affected once you open up your restaurant to orders from anywhere, instead of driving them through a cashier. Said areas are your Front-of-House, kitchen, Drive-Thru and takeout operations. A powerful strategy on how customers will be able to place orders from multiple devices at anytime should be created.
With so many things to do, people are always in a hurry. They want everything fast and they won’t tolerate long lines anymore. So whether you run a restaurant, cafe, bar or ice cream parlor, your customers expect fast, friendly and reliable service. NCR Orderman provides you the equipment you need for seamless ordering and billing processes. Using the handheld, orders are captured easily and sent through NCR Orderman Secure Radio to the kitchen.
Here are the benefits you get from NCR Orderman:
– Orders are transmitted directly to the kitchen and printers, allowing smooth delegation of tasks to the wait staff and helpers working together successfully.
– Customers enjoy reduced wait times.
– Seamless billing without forgetting drinks.
– Print bill using belt printer directly at table.
– Allows more time for additional sales up to 25% turnover.
Furthermore, restaurants wanted to add mobile payments for the biggest reason that customers prefer to pay right at their table for security. According to payments.com 43% of restaurant operators are already offering mobile payment options, 26% will join the bandwagon this year and 25% in the next.
Made to empower your restaurant staff, NCR Orderman is designed to enable a restaurant staff spend more time on the floor with a POS in their hands, in front of guests upselling menu items, delivering amazing service and more quickly reducing lines or turning tables.
